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At Artcraft it's always our mission to supply the best possible customer service to every single person that logs onto our website or walks into one of our stores, so we're always asking our customers to offer their feedback on their shopping experience at Artcraft. Below are just a few of the comments we've received recently.

Also, please feel free to leave your own feedback by emailing feedback@artcraftonline.com. Pictures of you and/or your new Sticks Furniture or Accessory, Sugarboo photobox, Bill Campbell pottery, or Offhand Designs purse are always welcome!

Sticks Furniture
Sticks Furniture
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Dear Artcraft,

The custom Sticks plaque you helped me design was a huge hit! I've attached a picture of it hanging at my brother's firm. They absolutely loved it and the folks who work for him said it's the coolest motivator!

Thank you again for your help with it!

-Michelle, Lake Arbor MD

Sticks Furniture

Dear Artcraft,

Thank you for the amazing custom Sticks table and chairs! They're inspiring, useful, and wonderfully unique! I love the inclusion of our horses -- both of them are in their late 20s, so it's nice to have them permanently pictured where we will see them every day.

Please thank your artists for us, as well!

-Sue, Snohomish WA

Sticks Furniture
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Sticks Furniture




Sticks Furniture
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Dear Artcraft,

We were saddened when our Gatski Moose Head arrived damaged, but you made this process so easy for us. As soon as I receive the shipping label, I will send Mr. Moose back to you.

Thanks for your excellent customer service - it is greatly appreciated. You can be sure that I will shop on-line at your store!

If I lived closer, I'd shop in person- I travel to Old Town Alexandria once per year to spend a weekend with my college roommate. I'll be sure to introduce myself next year when I am in the store!

Best wishes,

-Sue, Suffern NY

Sticks Furniture

Dear Artcraft,

We received our Venezia dining table today and we really love it! Now I have to go on a quest for the perfect chairs...

I got a piece of glass for the top locally here like you recommended. The glass was cheap, which really surprised me!

Thanks!

-Lauraine, San Diego CA

Sticks Furniture
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Sticks Furniture




Sticks Furniture
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Dear Artcraft,

I had a very positive experience in ordering a piece from the Bill Campbell Pottery collection to finish my set from your website. After I inquired via email regarding it, I shortly received a personal phone call from one of your staff, who was very respectful and helpful. He was even willing to email me photos regarding the piece so that the match could be better made!

I bought the piece and it was safely packed by 'Shannon' who gave me a 'Thank You & a smiley face' on the business card.

Would I do it again? YOU BET!

I even plan on stopping by one of your stores on my way to Annapolis, MD for my son's wedding next month.

Well Satisfied,

-Marianne, Clinton IN

Sticks Furniture

Dear Artcraft,

We are so excited about our custom Venezia Corner Cabinet! It's exactly what we imagined.

Thanks!

-Jordan, Rockville MD

Thanks Jordan! We loved it too. So much in fact, that we added it to our catalog!

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

We received our new coffee table yesterday and love it! Please thank Dave Marsh for doing such a terrific job. The colors are great. The hand signings underneath the table top are very cute! We thought you might like to see where the table has its new home. Please share these with David Marsh.

We also want to thank you for such good customer service. You were very pleasant to deal with and very responsive to our inquiries and concerns.

We will definitely recommend you to others!

-Janna, Edgewater NJ

Sticks Furniture

Dear Artcraft,

Adam, I wanted you to know that the Sticks buffet was just delivered and WE LOVE IT! The craftsmanship on the piece is amazing and the colors and design fit so well with our family room decor. Plus, we are so happy that you told us about the fact that we could have our own personalized "sayings" inscribed on the top - it adds so much and of course has special meaning for us.

Thanks again for all your assistance, from start to finish.

-Jackie, Bethesda MD

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

I just want you to know how happy I was when I received the grandfather clock. It made me cry and even my husband was moved by it!

Thank you so much for your time and craftsmanship invested in this lovely furniture piece. It's amazing.

I am your biggest fan!

-Debbie, La Quinta CA

Sticks Furniture

Dear Artcraft,

Thank you so much for going above and beyond to exchange my order! I really appreciate your efforts to make this the perfect gift. Your customer service is exemplary. As you may already know, I am a repeat customer and will continue to purchase items from your online store both for the great service, but also the great pricing you offer.

Thanks again for being so accommodating!

-Christy, Pasadena, CA

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

Thank you very very much for finding me the last one of these discontinued Bill Campbell Bowls! What wonderful service! You guys ROCK!

You can bet I will be back for more!

-Laura, Ashville NC

Sticks Furniture

Dear Artcraft,

Received the Tin Woodsman coffee jar in time, just like you promised! I love it as much as I know the person I bought it for will.

Thanks so much for your excellent customer service - I will be shopping again!

-Peg, Riegelsville PA

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

I just wanted to thank you again for the personalized Sticks Lazy Susan that you helped me create. It turned out better than I could have ever expected and you all were able to include everything in my description. I know it will be my sister's favorite wedding gift since she has wanted a piece of Sticks artwork for as long as I can remember. I think my parents are a little jealous that I found her the perfect gift!! I look forward to working with you and the Sticks designers again in the future.

Thanks again!!

-Krista, Ashburn VA

Sticks Furniture

Dear Artcraft,

I am writing this letter to let you know how much we've enjoyed the Ralph Garrett furniture we purchased from you for our Johnson City TX bedroom. It truly is a visual delight with all the intricate hand-painted designs, unique curved legs, and furniture treatment. Most of all I appreciated dealing with you over the phone & online. You took the risk out of doing business over the internet by calling me, discussing colors and possible options. You clearly explained the shipping policy & the responsibilities of the freight company. Roy, the shipper, kept me notified every step of the way and was extremely careful when moving the heavy pieces through our home.

As you can imagine, I was very hesitant to conduct a large furniture transaction online. I didn't know you from 'Adam' before this transaction, but I would like other customers to know that your personal service & frequent updates made this a pleasurable & safe experience. I look forward to doing more business with you in the future!

-Esmeralda, Johnson City TX

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

I just wanted to let you know the table arrived today and it is wonderful! I can't believe I own it! It is so fabulous!!!!!!!

Thanks again for all your help!!!! Looking forward to the chair!!!

Thank you for all your help!

-Heidi, Painsville OH

Sticks Furniture

Dear Artcraft,

My custom Sticks Mirror could not have arrived at a better time: I had family in for the weekend and they all noticed it! They even commented on how much they loved it! I was able to tell them about the process and working with you. I come home every night and just love looking at it. My husband even loves it!! It is just so great to have the colors we love with the symbols and phrases that capture who we are as a family. Thank you! Thank you! I am hoping you will get more orders shortly: I am sending everyone I know your way!

Thanks so much for following-up and for all your help with this Sticks Mirror. I thought it would be an overwhelming process but it was so nice and easy with you. I would do it again in a heartbeat!

Thanks so much again - you are outstanding.

-Holly, Alexandria VA

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

I received my Custom Sugarboo Photobox yesterday and want to let you know how much we love it. It is spectacular and incredibly special! Please let Sugarboo know how much I adore it. I would like to order another with one of the readings from our wedding, need a few months to save the $$ :)

-Allyson, Wilmette IL

Sticks Furniture

Dear Artcraft,

Just wanted to let you know my Sticks End Table arrived today: it's everything I had hoped for, so unique and colorful! Oregon has become quite the wine country location these days and the table with the wine theme and grapes is a wonderful addition! Thank you, and Happy Mother's Day indeed :)

-Mary, Beaverton OR

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

We received our Custom Designed Sticks Perpetual Calendar and it is absolutely perfect. We were fairly particular in what we wanted in the artwork around the calendar and we couldn't be happier with the way it came out. It is already up proudly displayed on our wall. Our 5 year old daughter loves it so much we had to move the usual spot for our Christmas Tree since it would block the view of the calendar!

Thanks again for the time your staff put in to helping place the order and our thanks to the artist. It was worth the wait!

-Tracy

Sticks Furniture

Dear Artcraft,

What a pleasant surprise! I just finished unpacking the three Sticks Snowmen and am happy to report that they all arrived without a scratch. They are fantastic!

Once again, thank you for your wonderful customer service - - I certainly will let people know about it. It has been several years since I have been in your store in Old Town but I do remember how much I loved the items you carry!

-Jackie

Sticks Furniture
Sticks Furniture
Sticks Furniture
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Dear Artcraft,

Just to let you know that everything went according to plan. The David Marsh Corner Cabinet arrived today without damage (it was so well packed) and the delivery service called to say when they were arriving.

We would certainly order from Artcraft again. Thanks!

Sincerely,

-Maggie, Cincinnati OH

Sticks Furniture

Dear Artcraft,

The Sticks Lazy Susan is the most BEAUTIFUL piece of artwork I have ever seen!

Thank You, it made me cry!

I WILL be sending out this piece of artwork to the Bahai community. Hopefully it will bring you a lot more orders!

-Cynthia, Denton MD

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

Wow! What customer service!! Very excited to see the project!!

-Jo, McLean VA

Sticks Furniture

Dear Artcraft,

I just wanted to let you know our custom Sticks Dining Chairs arrived safely and intact today. They are gorgeous! I absolutely love the design and, thanks to you, they match our existing table perfectly! Thank you so much for all your help with this.

Thank you for all your help!

-Holly, Centerville VA

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

THANK YOU for making this happen!! We received our Tin Woodsman Measuring Cups this afternoon, as promised: Just in time for Christmas! You all are amazing and thank you again for going out of your way to ensure our satisfaction!

-Carmen, Wichita KS

Sticks Furniture

Dear Artcraft,

I recently purchased one of your Lord look down... Sugarboo Photoboxes and just wanted to say that I am so impressed with your company. Great customer service is not a given these days, but your company has demonstrated this is in every way. Thank you so much and I look forward to buying from you again!

Sincerely,

-Shannon, Orange Park FL

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

Our Custom Sticks Urban Game Table with Skiiers vs. Snowboarders Chess Set is awesome and perfect! Thanks so much for your help!!

Sincerely,

-Tracy, Southington CT

Sticks Furniture

Dear Artcraft,

We got our Sticks Plaque back yesterday and you can't even tell that it needed to back to Sticks for repairs! In this day and age, the rapid support you all provided for getting this fixed was world class and refreshingly customer-oriented.

Thanks again - you've got our business for life.

John, Orlando FL

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

WOW! Our Sticks Dining Table was delivered today and I am in AWE. It is perfect and fits our space amazingly. It was worth the 12 year wait. ;-) Not sure how you all did it, but with your help the Sticks people interpreted what we put on paper into an amazing and beautiful representation of our family, life, and home. Thanks so much for all of your help through this!

Thanks Again,

-Karen, Salt Lake City UT

Sticks Furniture

Dear Artcraft,

I have received my Custom Sticks Coffee Table and I LOVE it! You have been wonderful to work with and I will HIGHLY recommend you when the opportunity arrises.

Thank you again!

-Melissa, Orchard Park NY

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

Just wanted to say thanks so much and please pass our thanks along to Kim, the artist. We are so happy with how the cabinet turned out! It arrived today in perfect condition and we just love how it looks and how well it goes in the room. The pet portraits are wonderful (especially Stormy and Oreo--looks just like them!) and I just can't say enough how thrilled we are! It was a terrific experience working with you and with Kim and we will definitely pass the word along to our family and friends!

Thanks Again,

-Donna & David, Owings Mills MD

Sticks Furniture


Dear Artcraft,

I Just wanted to let you know that we picked up our Sticks Friedrichs Lounge Chairs and they are great! The finish was so much more beautiful than I imagined.

Thank you for all your help!

-Karen, Reston VA

Sticks Furniture
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Sticks Furniture
Sticks Furniture
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Dear Artcraft,

Thank you so much for your quick attention to my email and my predicament. Thank you also for so quickly shipping a replacement item, even though you had to order it from the artists themselves! Thank you so much for going to such lengths. We didn't think it could possibly come until after Christmas, but Lo and behold, tonight on Dec. 24th the package was placed on our doorstep while we were out!

Thank you so much for going out of your way to make everything right.

-Michelle, Salem OR

Sticks Furniture