Order Times, Pricing & Shipping Costs
Sticks can take anywhere from several weeks to more than a month to complete your order, depending on the time of year & how busy they are. For current shipping times, check the Ships Within time listed under the price on any Sticks product. If you have have special circumstances and need a piece sooner, call us @ 800.880.8348 to see if we can accommodate you. Good things take time: Sticks does everything by hand including the construction of the furniture at their studio in Iowa.
If your interested in a custom construction such as a special size or shape, please visit our
and submit with your request. Custom quotes may take up to a week to receive.
Once your creation is complete, it will be shipped from Sticks directly to your doorstep. SHIPPING WITHIN THE CONTINENTAL US IS FREE. There are no additional charges beyond the price you have been quoted. Any shipment too large for standard shipping, like UPS or FedEx, will be shipped by Freight Delivery Service. Many items require very simple assembly. For example, round dining tables are shipped in two pieces : the table top and the pedestal. These two pieces are screwed together using predrilled holes and supplied screws.
Now that you know how the process works, please feel free to visit our
to submit a request or please email help@artcraftonline.com or call toll-free at 800.880.8348. Artcraft is open 10am to 5pm ET Monday through Friday. If you reach voice mail, please leave a message with daytime contact information and we will respond within 24 hours.