Security & Privacy
We understand your concerns regarding privacy, and designed this policy as part of our strong commitment to our customers. When registering as a member of Artcraft online, we may ask you to provide certain details about yourself. We do this in order to offer you a full range of information, products and services. To register as a member, we will ask you to provide your name, email address and mailing address. We will use this information to notify you of site changes and provide you with special offers from Artcraft Online All newsletters and promotional emails have an "opt-out" feature. When you order products, we will also need your billing and shipping information. This information must be accurate as we will use it for all contact, billing, and shipping purposes.
Because our members and their privacy are top priority at Artcraft, we use the most secure transaction software available. All credit card orders on Artcraft Online are processed on a secure server. Any credit card or other personal information you provide Artcraft Online is protected by encryption software. Only Artcraft can decrypt this secure information. If you prefer not to place your order online, we would be pleased to take your order by phone. Please call our Customer Service team at 410-880-4136 Monday through Friday between 10a.m. and 5 p.m. ET. If you reach voice mail, please leave a message with daytime contact information and we will respond within 24 hours.
Please Note: Artcraft Online values your privacy and will not share your information with other companies. We all get too much mail as it is!